Broward College, Davie, Florida
Program Manager – Technology Project Management Degree (2019 to Present).

The Technology Project Management Associate in Science degree prepares students for
employment opportunities as entry level project management professionals. It is designed for students seeking the skill set needed to be successful in their careers as team coaches, coordinators, supervisors, managers, and project leaders in general.

Assistant Professor (2016 to Present).

Content areas – Project Management, Agile Project Management, Virtualization, Network and Telecommunications, Cybersecurity, Systems Development and Information Systems Management.
Prepare course outline and facilitation frameworks, develop course and lesson plans, engage in the selection of teaching aids necessary to the facilitation of classes, conduct classroom facilitation for one or more courses in the curriculum, facilitate pertinent course subject using lectures, demonstrations, class discussions and other appropriate techniques of educational delivery.

Adjunct (2013 to 2015)

Shanghai Second Polytechnic University, Shanghai, China
Visiting Professor (Summer 2017, 2018, 2019, 2020)
Conducted classroom facilitation for several courses in the curriculum. Project Management, Information Systems, Linux Operating Systems, Cloud Computing, Excel Spreadsheets, and Computer Applications.
Significant Achievements: Every Student in the Project Management Class, earned the Six Sigma Yellow Belt Certification.

The University of Phoenix, South Florida Campus, Florida
South Florida Campus Faculty Assessment Liaison (2014 to August 2016)

Provide leadership and support to the College/School in the implementation of student learning outcome assessment initiatives within the Campus. Serve as a Campus resource for faculty, staff, administrators, and students interested in understanding and pursuing issues related to outcomes assessment. Facilitate substantive campus discussion and training about the assessment of student learning and its connection to improve teaching/learning. Work collaboratively with the College/School Dean(s) responsible for Assessment and Curriculum and OLA on the implementation of programmatic student learning outcomes assessment and University Learning Goal (ULG) assessment initiatives at the Campus. Coordinate and organize an annual Learning Outcomes Assessment Report, including recommendations to improve student learning.

The University of Phoenix, South Florida Campus, Florida
Associate Faculty (2013 to August 2016)
Content areas qualified to facilitate – Technology Project Management, Network, and Telecommunications, Security, Systems Development, and Management.
Prepare course outline and facilitation frameworks, develop course and lesson plans, engage in the selection of teaching aids necessary to the facilitation of classes, conduct classroom facilitation for one or more courses in the curriculum, facilitate pertinent course subject using lectures, demonstrations, class discussions and other appropriate techniques of educational delivery.

Better Results, Inc, Fort Lauderdale, Florida
The business formed to provide comprehensive information technology consulting services to small and mid-sized companies.
Senior Consultant (2005 to 2013)

Run complex IT/IS projects/programs from design and development to production. Define requirements and plan project lifecycle Deployment. Define resources and schedule for project/program implementation. Create strategies for risk mitigation and contingency planning. Plan and schedule project deliverables, goals, and milestones. Develop Request for Proposals (RFP) for external and internal services. Electronic medical records training and implementation.

Significant Achievements:
Completed several IT roll-outs and initiatives under budget and in many instances months ahead of schedule; exceeded Customer satisfaction targets. Substantially increased ROI for local business, by initiating infrastructure planning analysis projects to Research market trends and make recommendations on what technology to use and where local vs. cloud strategy analysis.
I have trained hundreds of business professionals to become effective project management practitioners. During the last two years conducted training for over 20 medical practices in the US during the implementation of new electronic medical records software. Succeeded in getting medical staff to use the full capability of electronic medical software applications by showing them tips and accelerators that improve efficiency. Completed several IPsec implementations and deployments to comply with HIPAA requirements. Assisted several medical practices during the meaningful use attestation process.

América Business School, San Salvador, El Salvador.
Consultant (2007 to 2011)

Designed and delivered interactive, experiential project management workshops, such as Introduction to project management, project management for IT professionals, advanced project management, advanced Microsoft Project 2007 and 2010. Design and facilitate workshop contents to achieve desired outcomes. Managed training programs for IT professionals, engineers, facilitators and teachers in Project management.

Topp Group Inc., Doral, Florida

Company specializing in restoring value and quality to defective or returned electronics, including authorized cellular repair and refurbishing, as well as large-scale remanufacturing of OEM products.

VP of Logistics and Operations (2004-2005)

Responsible for effectively planning, directing, and coordinating all activities of cellular remanufacturing facilities and ensuring the most feasible methods for achieving economic production and quality of service promptly.

Significant Achievements

Acquired and implemented Manufacturing Management Software. Designed and implemented an application to locate the finished product. Designed and implemented an application to manage the reverse logistics process for Motorola and Nokia returns.  Designed and implemented a Total Quality Program. Led an initiative to obtain the ISO 9000 Certification. Designed and implemented cellular remanufacturing processes. Designed and implemented a comprehensive logistics channel to transport cell phones by air between US-Mexico-US in 48-hour one-way, door-to-door program.  Spearheaded a reorganization initiative for the Topp Mexico plant and re-engineered production processes for the manufacturing facility in Mexico.

Memcorp Inc., Weston, Florida

Private manufacturer and distributor of Memorex name-brand consumer electronics worldwide.  Acquired by Imation Corporation for Approximately $60 Million in cash and notes.

Director of Information Technology (2000-2004)

Accountable for directing the information and data integrity of the enterprise and its groups and for all Information Services functions, including communication networks (voice and data), ERP, Application Development, Electronic Data Interchange, E-Commerce, and computer systems operations. Provided overall management and definition of technology and telecommunication activities. Responsible for providing a leadership role in day-to-day operations of Information Services Functions, and for providing direction as the enterprise expanded through internal growth and external acquisition.

Significant Achievements

Designed and implemented an Electronic Order Fulfillment process: Order Entry, Product Picking, Shipping, and Billing. Acquired and implemented a Transportation Management System. Acquired and implemented an RMA system. Designed and implemented an application to locate the Finished Product. Designed and implemented an application to manage the Reverse Logistics Process. Designed and implemented a Data Warehouse for the recertification facilities of the Memorex product. Implemented an End-to-End EDI solution for all the key retailers (Wal-Mart, Target, Sears, Circuit City, etc.). Designed, configured, and implemented an Enterprise Network for Memcorp Asia, Memcorp US, and the LA operations. Implemented a comprehensive EDI process to interact with public warehouses; (On-line Inventory and Electronic Billing). Designed and implemented an Electronic System to fulfill Disney’s reporting requirements and royalties. Designed and implemented weekly sales data reporting at the store level and developed and implemented a return rate monthly reporting process, based on POS sales data and gross sales.

MWH Inc., Sunrise, Florida (multiple positions) (1996-2000)

Private, employee-owned consulting firm with over 6,000 employees worldwide. The company provides engineering design and remediation, construction, procurement, program management and technology solutions for the environmental, land, water, wastewater, and energy and power markets of the Americas, Europe, Middle East, India, Asia and the Pacific Rim.

Systems Server Manager (1999-2000)

Accountable for architectural decisions and tool selection to support MWH Client Server environment. Evaluated and selected new server tools and acted as the backbone of any implementation effort. Responsible for administration and maintenance of all Servers in the US, Central and South American operations, including all global Network Services (total of 150 Servers).

Significant Achievements

Consolidated all network services for US operations. Deployed DNS servers on Linux to all hub offices in the US.  Migrated all local DHCP and WINS servers to a centralized corporate infrastructure. Deployed Backup Domain Controllers to all hub offices in the US. Designed and

Recommended a transition from Windows NT 4.0 to Active Directory. Spearheaded a Global Network Services consolidation project. Incorporated all South American operations to US Windows NT 4.0 Domain infrastructure. Deployed Lotus Notes 4.6.3 to all offices in South America. Installed, configured, and managed the South American domain. Consolidated DNS, Domain Topology, WINS, and DHCP services for the Global Network.

Senior Network Engineer (1998-1999)

Responsible for the following: installing LANs and networking technologies as well as training and supporting clients and their networks; configuring equipment and software to meet client business needs; training the customer on the solution; and documenting the solution for ongoing support. Responsible for administering and maintaining all regional servers (40 + servers).

Significant Achievements

Installed and configured all servers for the Northeast region of the US. Configured a Single Domain for the Northeast group of the US. Designed and implemented a common directory structure for the US Northeast operations. Installed, configured, and managed the Microstation engineering software on eight UNIX clients. Implemented a common backup strategy for the NE region for UNIX Workstations and Windows servers.

Network Engineer (1997-1998)

Responsible for maintaining Ethernet on both hardware and software levels for South East and South Central offices of the Americas. Managed and maintained all servers (20 + servers) and all network equipment (routers, switches, etc.) in the region.

Significant Achievements

Installed and configured all servers for the SE and Central regions of the US. Installed, configured, and managed a Sun Workstation running File Services and Arc view. Designed and implemented a common Directory Structure for the region. Implemented a standard Backup Strategy for the SE region for UNIX workstations and Windows servers. Managed distribution of Lotus Notes 4.5 for the US SE region and the distribution of RAS clients for all mobile users in the SE and central regions of the US.

CAD Coordinator (1996-1997)

Responsible for maintenance of Ethernet and local talk-based LANS on various platforms (including PC, RISC Workstation, and PowerMacs) on both hardware and software levels. Assisted Computer Aided Engineering (CAE) group with developing various Bentley-related, “in-house” software packages. Worked closely with Intergraph Corporation on resolving many software and hardware problems.

Significant Achievements

Integrated all UNIX-based file servers with NT servers. Configured a Single Windows Domain for the SE region. Migrated a total of 450 users from a Workgroup model to a Domain model. Migrated all Mac-based clients to Windows NT Workstation 3.5.1. Conducted training on the new Windows graphical user interface during MAC to PC transition. Migrated all users from Quick Mail to Lotus Notes 4.1. Conducted

Training on Lotus Notes mail for all offices in the SE region. Assisted with the reconfiguration of a WAN bridged Network to a routed Network.